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Start a new credit note

Open Credit Notes and navigate to the credit-note creation screen without saving or posting a credit note.

2 min read Updated Wed 9 Sep 2026 For accountants and business owners On every plan

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Use Credit Notes to open a new credit note draft. Customer access is required because the credit-note form loads the customer picker.

Start a credit note

  1. Open Credit Notes.
  2. Select Add Credit Note.
  3. Confirm that the credit-note creation screen opens.

No credit note is saved, allocated, refunded, or posted by opening the creation screen.

Related guides

Credit Notes page with Add Credit Note highlighted
Credit Notes page with Add Credit Note highlighted

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