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Find clips and open a shared recording

Understand the difference between the company clip library and a shared clip link.

1 min read Updated Wed 9 Sep 2026 For accountants and business owners On every plan

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Use Clips to find recordings in the company library. Open an existing clip to reach its detail page; a sync-up recording has its own detail destination in the same viewer.

Clips library heading with a New Clip control
Clips library heading with a New Clip control

Creating, changing and deleting clips require separate permissions. Opening the library or a detail page does not record, trim or share a clip.

Open a shared clip

  1. Open the exact sharing link supplied for the recording.
  2. Check the recording title so you know which clip you received.
  3. Review the viewer and the available Comments or Transcript tab.
Shared clip page showing a processing message and the Transcript tab with No transcript yet
Shared clip page showing a processing message and the Transcript tab with No transcript yet

Anyone holding a valid sharing link can access that shared clip without company clip-view permission. Treat the link as access to the recording. A processing message or missing transcript does not mean playback or a transcript is ready; check the state shown in the viewer.

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