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SyncUp has separate entry points for signed-in workspace members and guests using a call link.

1 min read Updated Wed 9 Sep 2026 For accountants and business owners On every plan

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SyncUp has separate entry points for signed-in workspace members and guests using a call link.

Check the call screen

  1. Open the SyncUp destination supplied for your call.
  2. Check whether a call is active.
  3. If the page says No active SyncUp, confirm the call details with its organiser.

Seeing the page does not establish that you have joined a call or granted camera and microphone access. Guest links and workspace access are separate; use the entry point intended for you.

SyncUp page showing No active SyncUp
SyncUp page showing No active SyncUp

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