Review your practice email accounts

Email Accounts shows mailbox connections for your signed-in accountant account.

1. Open Email Accounts in practice settings.
2. Review the Mailbox, Owner and Status columns.
3. If No items appears, there are no connections in the displayed list for this account.

Connect a mailbox starts a separate provider connection. Disconnect is a separate permission-controlled action with confirmation. Reading the list neither connects a provider nor revokes a mailbox. If you can view connections but cannot manage them, ask your practice administrator to check your mail-connection permissions.