Cybooks Help Centre

Review your CRM pipeline

Open the pipeline or an existing lead while keeping write actions separate.

Pipeline is the entry point for reviewing deals in CRM.

  1. Open CRM's Pipeline.
  2. Review the deals available to your role.
  3. Open an existing lead to inspect its detail page when needed.
Pipeline heading with its deal-stage description and New deal action

Viewing the pipeline or a lead does not move a deal, mark it won or lost, or create a customer. Pipeline changes require CRM-management access. Customer conversion has its own permission, so being able to read a lead does not grant conversion access.

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