Credits are documents issued to clients, signifying services owed to them at a later date. These encompass credit notes, as well as prepayment and overpayment credits, all merged into a single credit balance. This consolidated balance can then be used to offset future invoices.
Credit Notes
Credit Notes are utilized when you intend to provide items or services to clients at a future date without receiving any upfront payment. They are often issued as gifts, loyalty rewards, or promotional offers to attract new customers to your products or services. Additionally, credit notes can be used to offer store credit instead of refunding payments. To create a credit note, follow these steps:
Create a credit not for an invoice
You're able to create a credit note from an existing invoice.
Open your invoice where you want to create a credit note from
Click the three dots at the top right corner
Select Create Credit Note
Now a credit note draft will be created and all data will be pre-filled from your existing invoice.
Check everything and click the Proceed button at the top right corner.
Now the credit note has been created and also linked to your existing invoice.
Within the invoice you also see that a credit has been applied to this invoice.
